Don’t know where to start? Get more answers here.
We understand the need to ask a lot of questions during your event venue selection and planning process!
So to help you eliminate the guesswork, here’s a list of the most frequently asked questions from our clients.
Where can we stay? What is the best place for our guest party?
Our sister hotel The Shelby Inn and Historical House is less than two walking blocks from the venue. It can accommodate 164 guests. Our luxury vacation home 909 and Vine is three doors down from the venue and can accommodate nine guests. Ask us how we can enhance your package with smart and affordable lodging.
Is the wedding venue wheelchair accessible?
Currently, Studio A is wheelchair accessible.
How much room is there for a DJ, band and dancing?
The amount of room in each studio is dependent on the number of guests attending your event.
What type of event packages to you offer?
We offer many affordable packages. Prices vary due to the following factors: the date of your event, which spaces you select, the length of time preferred, and the type of amenities you choose.We offer weekday and weekend packages all year-round. From simple to elaborate, the choice yours!
What do your rental packages include?
All packages include premium tables, upscale white padded folding chairs, video projector and screen, and event manager.Our upgraded packages include private bride and groom changing suites, coat room, staff clean up, linens, additional tables, and extra time in the space.We offer À la carte items for an additional fee such as, photo booth, accent up lighting, state of the art sound system, dance floor lighting and more…
Do you have packages for a wedding ceremony and reception?
Absolutely. We have several flexible options to choose from including a ceremony only, reception only, ceremony in one Studio and reception in another, as well as a ceremony/reception combo in the same Studio. Flexibility is our first love!
How much are the deposits?
Deposit # 1 – Reservation Deposit :: $750 for weddings/receptions or $150 for all other events is due to reserve your date. This amount will go towards your total balance with the remainder due 180 days prior to your event date. All of the terms and conditions regarding the Reservation Deposit shall be outlined in your rental agreement.
Deposit # 2 – Damage Deposit :: A $350 refundable damage deposit is due 90 days prior to your event. After the premises are inspected and found in good condition, a check for the deposit amount will be issued to the Renter within 30 days. All of the terms and conditions regarding the Damage Deposit shall be outlined in your rental agreement.
What are the important dates I need to remember?
Your event time-frames and insurance details are due to us no less than 30 days in advance. Final payment is due to us no less than 90 days.
The final guest headcount for your event is due no less than 14 days in advance.
Very Important: Regardless of the number of guests you want to invite or wind-up actually inviting, on average, only 3/4 of your final guest list will attend your event and that number can often be as low as 50% depending on the location of your event, if you have a lot of older guests, out of town guests or your event is held on a busy weekend.
Even if you set an RSVP date and the majority of your list says “they’re coming”, there will always be a couple of tables who have last minute changes in plans just a few days before your event and fail to show.
Don’t take this personal and be content with the fact that not everyone can (or will) attend your event. ?
Are there any service charges on top of the rental rate?
p>Not unless you elect to pay by credit card, in which case we’ll add a 3% convenience charge to the total of all credit card payments and deposits.
How many people can each event space hold?
The number of guests each studio will hold depends on the type of seating arrangement you select for your event.
Studio A can seat up to 350 guests for events without tables, such as ceremonies, dances, workshops and conferences. Maximum seating arrangements for a wedding reception in Studio A is 240-280 attendees including wedding party seated at rectangular head table and 5’ round tables with 8-10 guests per table.
Studio B can seat up to 220 guests for events without tables, such as ceremonies, dances, workshops and conferences. Maximum seating arrangements for a wedding reception in Studio A is 120-140 attendees including wedding party seated at rectangular head table and 5’ round tables with 8-10 guests per table.
Since there are two studios, will there be more than one event taking place at one time?
There may be another reception happening at the same time. The spaces are two separate buildings attached by one door. Each space has its own entrance, restrooms, and bar area and will have its own dedicated event manager.
Can I bring in my own table linens?
No, we ask that you rent the table linens from us. We offer floor length linens in black, white, and ivory. You may however, bring your own table runners, overlays and chair covers should you wish to do so.
Can I come in the day before to decorate?
If we don’t have an event booked the day before we’ll be happy to coordinate a time that allows you to get in a little early and “do what you need to do”.
What are the rules for decorating?
Any loose decorations such as rice, birdseed, silly string, confetti, bubbles and glitter are not permitted on site anywhere.We also do not allow any tape, nails or staples to “tack up” decorations.Candles are permissible only if they are in a container. If you want to use any items not listed, just ask. ?
How late can our event go?
Events must conclude by 10pm Mon-Thur and 11pm on Fri and Sat.
Will you have an event manager on-site the day of our event?
Yes. A knowledgeable event manager will be on staff to assist you and your guests the entire time you are present. The event manager will assist you with anything you may need from directing your guests to checking the rest rooms and receptacles, adjusting the lighting, and ensuring you have a first-class experience at our venue.
Do you offer event planning & decorating services?
Unlike most “reception halls”, we strive to provide an unparalleled level of service at an affordable price. We do not provide decorating services but we have an extensive network of vendors we can share with you when you book your event with us. Rest assured we’ll help you with every aspect of on-site planning and coordination of services included in your rental package.
Can we bring in outside catering for our event?
Everyone has different taste. More importantly, catering is a large part of a wedding budget. So we give you the freedom to choose the caterers you want for your event. We can even recommend a few good ones. While many places tack on a per-head fee for catering, we do not. And hey, if you want grandma to make your meal, she sure can.
Do you have a full service kitchen on site?
We don’t offer a full service kitchen and due to local health codes we don’t allow any cooking on site. We do however have a designated prep area with double cooler and freezers for storing your perishables as well as plenty of space to plate and cleanup food.
What about photography at my event?
You are free to take pictures anywhere on our grounds. As a matter of fact, please send us a few. ?
Can we have alcohol in the studios?
Alcohol is allowed under certain conditions. All terms and conditions regarding any use of alcohol on premises shall be outlined in your rental agreement.
Do we have to clean-up the studios after our event?
Nope. We take care of everything. All you have to do is take your decorations and personal items. It’s that simple.
Can we leave our gifts at the studio overnight and pick them up the next morning?
We ask that you bring all cards and gifts home with you the evening of the event.Should you need more time the day after your event, you may have an option to purchase additional take-down hours.
What’s the cancellation policy?
A non-refundable payment (“Reservation Payment”) is due to secure your date and shall be applied towards the total payment for the rental items and any services rendered for the event date.
The remainder of the balance due in full no less than 90 days from the Event Date.
If the Event Date is less than 90 days from the time of signing the Rental Agreement, all monies shall be due and paid in full, non-refundable at the time of signing.
In the event of cancellation by Renter for any reason whatsoever less than 90 days from the Event Date, and if we can re-book the date with another Renter, then the Total Payment shall be refunded to you, less a 25% rebooking service charge.
If we are unable to re-book the date with another Renter, then any and all monies paid to Studio, including any and all deposits shall be deemed as liquidated damages and non-refundable
Can I bring my dog?
Only if he’s cute and house trained.